At betji, your privacy is treated with the same seriousness as the security of your PKR wallet. This Privacy Policy explains what personal data betji collects from players across Pakistan, how that data is used, how long it is retained, who it may be shared with, and what rights you hold over your own information. Please read this document carefully before registering your betji account or making any deposit.
Six core principles that guide how betji handles every piece of your personal data.
betji uses industry-standard SSL/TLS encryption on all data in transit and AES-256 encryption for sensitive data at rest. Your personal information and PKR transaction records are protected at every layer.
betji does not sell, rent, or trade your personal data to any third party for their own marketing purposes. Your information is used solely for operating your betji account and as described in this Policy.
betji players have the right to access, correct, and request deletion of their personal data. You can manage marketing preferences directly from your betji account dashboard at any time.
betji collects only the data that is genuinely necessary to operate your account, process PKR transactions, comply with KYC obligations, and keep the platform secure. We do not collect for the sake of collecting.
This Policy clearly explains every category of data betji collects, the legal basis for processing it, who it may be shared with, and how long it is kept. No hidden data practices, no ambiguous language.
betji processes personal data in accordance with its international gaming licence obligations and applicable data protection standards. Our team is trained on data privacy and security practices.
betji is an online casino and sports betting platform operated under an international gaming licence and accessible at betji.vu. References to "betji", "we", "us", or "our" in this Privacy Policy refer to the betji operator entity and any affiliated companies responsible for the processing of personal data collected through the betji platform.
betji operates a platform primarily serving players across Pakistan, including Karachi, Lahore, Islamabad, Faisalabad, and surrounding areas. We are committed to handling the personal data of all betji players with the highest standards of care, transparency, and security, in accordance with our licensing obligations and internationally recognised data protection principles.
For the purposes of this Privacy Policy, betji acts as the data controller for personal data collected directly from betji players. Where betji engages third-party service providers to process data on its behalf, those parties act as data processors under betji's written instruction.
betji collects personal data in several ways: directly from you when you register an account, make a deposit, contact support, or participate in a promotion; automatically through your use of the betji platform; and from third parties such as KYC verification providers and payment processors. The categories of personal data betji collects are described in the table below.
| Category | Data Points Collected | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, nationality, photograph | Registration form, KYC submission |
| Contact Data | Pakistani mobile number, email address, residential address | Registration form, account settings |
| Financial Data | JazzCash/EasyPaisa account number, bank account details (HBL, UBL, Meezan Bank), transaction history in PKR, deposit and withdrawal amounts | Payment processing, transaction logs |
| Gaming Data | Bet history, game session data, win/loss records, responsible gaming tool settings | Platform activity logs |
| Technical Data | IP address, device type, browser type and version, operating system, session timestamps, geolocation (country/city level) | Automated collection via platform |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | Customer support interactions |
| Marketing Preferences | Opt-in/opt-out status for promotional SMS, email, and in-platform notifications | Account settings, registration |
Note on Sensitive Data: betji does not intentionally collect special categories of sensitive personal data (such as health information, religious beliefs, or political opinions) unless specifically required by applicable law or responsible gaming obligations. Any such data disclosed voluntarily by a player in the context of a responsible gaming interaction will be handled with additional care and confidentiality.
betji uses the personal data it collects for the following specific purposes:
betji processes your personal data on one or more of the following legal bases:
betji does not sell, rent, or trade your personal data to third parties for their own commercial purposes. betji may share your personal data with the following categories of third parties, strictly for the purposes described and subject to appropriate data protection safeguards:
Important: Any third party that processes personal data on betji's behalf is required to enter into a written data processing agreement with betji and is prohibited from using your data for any purpose other than performing the specific service for which they were engaged.
The betji platform uses cookies and similar tracking technologies to operate core platform functions, maintain your login session, and analyse how Pakistani players interact with betji's features. The categories of cookies betji uses are as follows:
You may manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the betji platform. betji does not use third-party advertising or behavioural tracking cookies.
betji retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying betji's legal, regulatory, and licensing obligations. The following retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account and identity data | Duration of account + 5 years after closure | Licensing and AML obligations |
| Financial transaction records | 7 years from transaction date | Regulatory and audit requirements |
| KYC documents | 5 years after account closure | Licensing compliance |
| Gaming / bet history | 5 years from date of activity | Dispute resolution, compliance |
| Support communications | 3 years from last contact | Quality assurance, dispute resolution |
| Marketing preference records | Until consent withdrawn + 1 year | Evidence of consent |
| Technical and session logs | 12 months from collection | Security and fraud monitoring |
Once a retention period expires, betji will securely delete or anonymise the relevant personal data. Where anonymisation is not possible, the data will be securely destroyed.
betji respects your rights over your own personal data. Depending on your jurisdiction and the applicable legal framework, you may hold some or all of the following rights:
Request a copy of the personal data betji holds about you.
Request correction of inaccurate or incomplete personal data.
Request deletion of your data where no legal basis for retention exists.
Request that betji limits processing of your data in certain circumstances.
Receive your data in a structured, machine-readable format.
Object to processing based on legitimate interests, including direct marketing.
To exercise any of these rights, please contact betji's support team via live chat or email at [email protected]. betji will respond to all verified requests within 30 calendar days. Please note that certain rights may be limited where betji has a legal obligation to retain the relevant data (for example, KYC and transaction records under licensing requirements).
betji implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, betji will notify the relevant regulatory authority and, where required, the affected players, within the timeframes prescribed by applicable law.
Your Role in Security: betji strongly recommends that you use a strong, unique password for your betji account and enable two-factor authentication. Never share your betji login credentials with any third party. betji will never ask for your password via live chat or email.
The betji platform may link to or integrate with third-party services including payment processors (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast, 1LINK), game software providers, and identity verification services. This Privacy Policy applies solely to betji's own data processing activities. betji is not responsible for the privacy practices of third-party services and recommends that you review their respective privacy policies before engaging with them.
Where betji engages third-party data processors, those parties are contractually required to process personal data only under betji's instruction and to maintain security standards equivalent to or greater than those described in this Policy.
betji is strictly an adult platform. The betji platform is not directed at, and does not knowingly collect personal data from, any individual under the age of 21. Age verification is a mandatory component of the betji account registration and KYC process.
If betji becomes aware that it has inadvertently collected personal data from an individual under 21 years of age, it will immediately suspend the relevant account, delete the personal data, and return any deposited funds in accordance with its responsible gaming obligations. Parents and guardians who have reason to believe that a minor has registered on betji are encouraged to contact betji's support team immediately via live chat or email at [email protected].
21+ Only: betji enforces a strict minimum age of 21. This is a regulatory and ethical non-negotiable position. betji supports the use of parental control software for households where minors may have unsupervised internet access.
betji's platform infrastructure and some third-party service providers may be located outside Pakistan. Where personal data is transferred to recipients in other jurisdictions, betji ensures that appropriate safeguards are in place to protect that data, including contractual clauses that impose data protection obligations on receiving parties equivalent to those applicable to betji.
betji will not transfer personal data to jurisdictions that do not provide an adequate level of data protection without first implementing suitable protective measures. By registering on betji, you acknowledge that your personal data may be processed in jurisdictions outside Pakistan as described in this section.
betji reserves the right to update or amend this Privacy Policy at any time. When material changes are made, betji will notify registered players via the email address or mobile number associated with their account, or by displaying a prominent notice on the betji platform. The effective date at the top of this document will be updated to reflect the date of the most recent revision.
Your continued use of the betji platform following notification of a change to this Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree with any changes to this Policy, you should cease using betji and may request account closure by contacting betji's support team.
If you have any questions, concerns, or complaints relating to this Privacy Policy or betji's handling of your personal data, please contact betji through the following channels:
betji will acknowledge all privacy-related complaints within 48 hours and provide a substantive response within 30 calendar days. If you are not satisfied with betji's response to a privacy complaint, you may have the right to escalate your complaint to the relevant data protection authority or betji's licensing regulatory body.
Data Subject Requests: When submitting a data subject rights request (access, erasure, portability, etc.), please provide your registered betji mobile number or email address and a brief description of your request. betji may need to verify your identity before processing the request to ensure your data is not disclosed to an unauthorised party.
Your data is protected, your PKR transactions are secure, and your privacy is respected on every visit to betji. Join over 500,000 Pakistani players who trust betji for cricket betting, live casino, and slots. 21+ only.